Container Hire Services Ltd
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Frequently Asked Questions

Your Questions, Answered: Everything You Need to Know About Our Products and Services.

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How can I purchase or rent a shipping container?

To purchase or rent a shipping container, you can either complete our online enquiry form, email us at info@chscontainer.co.uk, or call us at 0345 619 0999. Our team will guide you through the selection process, pricing, and delivery options.

What sizes and types of containers are available?

We offer containers in standard lengths of 10, 20, and 40 feet. Types of containers include standard, high-cube, open-top, flat-rack, and refrigerated. Each serves different purposes, from general storage to specific freight requirements. Our New/One-Trip containers are the newest and best condition on the market. We also offer Cargo Worthy units which are suitable for shipping and storage and come with a watertight guarantee and are usually certified for 12 months shipping use. We also offer used units in As-Is condition, we would always encourage you to visit our yard to view these in person before making any purchase.

What is a one-trip container?

A One-Trip container is in the newest available condition on the market. They have been loaded with cargo just once before making a single-trip across the ocean from the manufacturer, when it’s then made available for sale. One-Trip containers are in the best condition structurally and cosmetically and have the longest expected lifespan of any containers on the market.

How can I ensure my container is secure?

We always recommend using a CISA-approved padlock with any container. These fit snugly under the lockbox which come as standard on almost all our containers or can be easily added to give you peace of mind.

Can I customize a shipping container for my needs?

Absolutely! We offer customization services for containers to be repurposed as pop-up shops, offices, cafes, and more. Share your vision with us, and our design team will work with you to make it a reality.

Do you offer container accessories?

Yes! We offer a wide range of accessories for your container or cabin to keep things running smoothly. You can find all our container accessories here. We always recommend using a CISA-Padlock, as these are designed to fit snuggly inside a lockbox, protecting your lock and goods from anyone with less than good intentions.

How is the pricing for containers determined?

Pricing is based on the type, size, condition (new or used), and customization requirements. For the most accurate pricing, please contact us with your specific needs.

What payment methods do you accept?

We can accept bank transfers and major credit/debit cards. Whilst we do not offer financing options, we are happy to accept finance arrangements and can direct you to a company who can help. Get in touch with us for more information.

Do you deliver containers nationwide?

Yes, we offer nationwide delivery across the UK. Delivery charges vary based on location and accessibility.

How long does delivery take?

Delivery times depend on stock availability, haulier availability and your location but typically range from 3 to 14 days after purchase.

Do I need planning permission for a shipping container?

It depends on how the container will be used and its location. Temporary use often doesn't require permission, but it's always best to check with your local council.

Are there any restrictions on where I can place my container?

Restrictions can vary by local authorities, especially in residential areas or for long-term placement. We recommend consulting with your local planning office.

What kind of warranty or guarantee do you offer?

All our containers come with a 12-month weatherproof guarantee. For customized containers, additional warranties on workmanship may apply.

How do I get in touch if I have issues with my container?

You can contact our support team via email at info@chs-container.co.uk or call us directly at 0345 619 0999 for immediate assistance.

How environmentally friendly are shipping containers?

Shipping containers are a sustainable option, offering a second life for containers that are no longer in circulation for shipping purposes. They are durable, reusable, and can be recycled.

Can I visit the depot or see the containers in person?

Yes, we welcome you to visit our facility by appointment for container viewing. Please contact us to schedule a visit and view our range of containers and customization options. Our depot is also open to the public during our opening hours. We are always happy to have a chat about containers, self-storage or anything else!

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